Shipping policy

Last Updated: July 2, 2026

## Shipping Destinations

Solvienne delivers to customers in over 200 countries and regions worldwide. Availability may vary depending on the destination and local carrier service.

## Processing Time

Orders are usually processed within 1-3 business days after payment confirmation. Processing times may be longer during holidays, peak seasons, or promotional periods.

## Shipping Rates

- Free Shipping: available for orders of 49.00 USD or more.
- Standard Shipping: 6.99 USD for all orders.
- UPS Overnight Shipping: 12.99 USD for all orders.

## Estimated Delivery Time

Estimated delivery time is usually 7-15 business days after shipment, depending on the destination country, customs clearance, and local delivery service.

## Order Tracking

Once your order has shipped, you may receive a shipping confirmation email with tracking information when available.

## Customs, Duties, and Taxes

Customers are responsible for any customs duties, taxes, import fees, or other charges that may apply in their country or region.

## Incorrect Shipping Information

Please ensure your shipping address is accurate before placing an order. Solvienne is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

## Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at buddykay03@outlook.com so we can help check the shipment status.

## Dispatch Point

All orders are shipped from our warehouse in the United States.